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SPRING After previously being managed by a local importer, the Korean parent company decided to take over the management of HMCA - an automotive manufacturer. The parent company introduced new and more technological vehicles, and was concerned about the sales team's ability to manage the new processes. We recognised that the sales managers had the right sales skills but required better leadership skills to lead their teams to success. The Leadership in Action program was delivered nationally to over 80 sales managers. This involved a 360-degree survey on how they were currently impacting the staff, leadership coaching, and some communication and sales training for their staff. After twelve months, teams whose managers were involved in the program were outselling the network by an average of 25 per cent.
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